Effective Date: 10 June 2024
Welcome to Phytoiva. Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our website.
1. Who We Are
This website is operated by Phytoiva, a wellness brand offering plant-based supplements.
If you have any questions, please contact us:
📧 Email: contact@phytoiva.eu
2. Information We Collect
We collect the following data when you interact with our website:
- Name and email address (when signing up for offers or our newsletter)
- Shipping and billing details (for order processing)
- Payment details (handled securely through third-party services)
- IP address, device, and browser info (for analytics and security)
3. How We Use Your Information
Your data is used to:
- Process your orders and provide customer support
- Send you wellness tips, promotions, and updates (only if you opt in)
- Improve your experience on our website
- Ensure compliance with legal obligations
4. Email Marketing Consent
If you subscribe to our newsletter or enter your email for offers, you consent to receive marketing emails.
You may unsubscribe at any time via the link in our emails.
✅ No spam – only useful wellness tips and product news.
✅ We do not share or sell your personal data.
5. Cookies and Tracking
We use cookies to:
- Remember your preferences
- Understand how visitors use our website
- Display relevant ads on Google, Facebook, and other platforms
You can disable cookies anytime in your browser settings.
6. Third-Party Services
We work with trusted partners to securely handle:
- Email marketing (e.g., MailerLite or Brevo)
- Payments (e.g., Stripe, PayPal)
- Analytics and advertising (e.g., Google Analytics, Meta Pixel)
These providers comply with GDPR and other privacy regulations.
7. Your Rights
You have the right to:
- Access the personal data we hold
- Request corrections or deletion
- Withdraw consent for email marketing
To make a request, email us at contact@phytoiva.eu
8. Data Retention
We retain your information only as long as needed to fulfill the purposes described here or to meet legal requirements.
9. Changes to This Policy
We may update this Privacy Policy. If we do, changes will be posted on this page. If the update is significant, we’ll notify you via email or website notice.
Thank you for trusting Phytoiva with your wellness journey. 💚